1. Who we are
ILA PERFUME HOUSE is a premium fragrance brand offering perfumes, attars, and luxury perfume combo collections. Our mission is to provide high-quality fragrances with a smooth and secure online shopping experience for customers across India.
Our website address is: https://ilabrand.com.
2. Information We Collect
We may collect the following information when you use our website:
> Personal Information
- Full name
- Mobile number
- Email address
- Billing and shipping address
- Payment-related details
- Account login information
> Order Information
- Purchased products
- Transaction details
- Delivery information
- Order history
> Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3 . How We Use Your Information
We use your information to:
Share promotional offers (only when permitted)
Process and deliver orders
Provide customer support
Improve website performance and user experience
Send order updates and notifications
Respond to inquiries and complaints
Prevent fraud and unauthorized activities
Cookies
Our website may use cookies and similar technologies to improve browsing experience and website functionality.
Cookies help us:
- Remember user preferences
- Keep users logged in
- Analyze website traffic
- Improve performance and marketing
You can disable cookies through your browser settings if preferred.
5. Payments
We may use secure third-party payment gateways for processing payments.
We do not store complete debit/credit card information on our servers. Payment transactions are processed securely by trusted payment providers.
6. Sharing Your Information
We do not sell or rent your personal information.
Your data may only be shared with:
Legal authorities when required by law
Delivery partners
Payment gateway providers
Technical service providers
7. Data Security
We implement appropriate security measures to protect your personal information from:
- Unauthorized access
- Data misuse
- Loss or theft
- Alteration or disclosure
However, no online platform can guarantee 100% security.
8. User Accounts
When you create an account on our website:
We reserve the right to suspend accounts involved in suspicious or fraudulent activity
You are responsible for maintaining account confidentiality
You must provide accurate information
9. Third-Party Links
Our website may contain links to external websites or social media platforms.
We are not responsible for the privacy practices or content of third-party websites.
10. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your account information
- Opt out of promotional communications
For such requests, contact us using the details below.
11. Changes to This Policy
We may update this Privacy Policy from time to time without prior notice.
Updated versions will be posted on this page with the revised date.
12. Contact Us
If you have any questions regarding this Privacy Policy, you can contact us:
ILA PERFUME HOUSE
Email: info@ilabrand.com
Phone: +91 9618574272
Location: Andhra Pradesh, India
13. Consent
By using our website, creating an account, or placing an order, you agree to this Privacy Policy and consent to the collection and use of information as described above.